2-year warranty and fast, easy parts replacement
With Contex, vital scanner parts replacement is quick, easy and hassle-free. Your Contex system monitors vital parts such as lamp and dust filters and lets you know when it’s time to consider a replacement.
You save time and money on technical service - and keep your business running without costly delays. And with a 2-year warranty on most parts, you can rest assured that your Contex won’t let you down. Please contact your local sales representative for additional information on pricing and options.
The warranty period is two (2) years from the date of invoice to the final customer.
Contex warrants that the scanners are delivered in the latest revision, free of defect arising from design, material or workmanship.
Contex' support obligation is limited to the repair or replacement of any faulty parts. The obligation only entails faulty items which are not results of:
- Faults or negligence of the user
- Improper or unauthorized use of the scanner
- Attempts to repair the equipment by the user or other unauthorized persons
- Causes external to the equipment or part thereof such as, but not limited to, power failure, catastrophes or unusual environmental conditions.
Consumables, such as parts affected by normal wear and tear (lamps, glass, white background plates, filters) are not covered by the 2-year warranty plan.
5-year spare parts support
In addition, Contex will guarantee spare parts support for a period of five (5) years from the date of discontinuation of the products, whenever this occurs, providing you the peace of mind that we will stand behind our products for many years after your purchase.